Sears Home Services - Headquarters’s Complaint History (6):
                            
                                6 claims are currently posted for public review and comment
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                                                            - "I just feel ripped off."
 - Customer service runarounds
 
                                                        
                                                     
                                                 
                                                
                                                    Claimant says:Sears Home Improvement had completed a full bathroom renovation in my home in August 2016.  I initiated a BBC complaint filed ID 11576963 in regards to Sears repair of water leaks, plumbing fixtures properly installed and tighten and other  repairs not being completed.  Sears sent personnel  to complete repairs we signed an disclosure form.  I've e...
                                                
                                                
                                                
                                                
                                             
                                         
                                    
                                 
                            
                                
                                    
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                                                    Claimant says:Salesman displayed tiles to be installed and installers brought vinyl instead. this fraud was perpetrated on an eighty-nine year old lady with a hearing problem. A $2,600.00 was put on a Sears credit card. Unless this money is returned quickly a letter will be sent all the way up the chain of management. There may also be a lawsuit for "elder abuse...
                                                
                                                
                                                
                                                
                                             
                                         
                                    
                                 
                            
                                
                                    
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                                                            - Bad business practices
 - Customer service runarounds
 - Problem with a product
 - Problem with a service
 
                                                        
                                                     
                                                 
                                                
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                                                    For:
                                                    
                                                        
                                                            - "I just feel ripped off."
 - Problem with a product
 
                                                        
                                                     
                                                 
                                                
                                                    Claimant says:Purchased a Kenmore Stainless Steel refrigerator on Aug 6, 2016, they delivered a refrigerator that does not work  on Aug 11, 2016 , they sent a repairman for a brand new refrigerator on Aug 13, 2016 it was determined that the refrigerator was Bad the refrigerator cooling system was not working,  and in the meantime the  $400.00 worth of food /meat...
                                                
                                                
                                                
                                                
                                             
                                         
                                    
                                 
                            
                                
                                    
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                                                    Claimant says:On October 8, 2015, I sign with Sears for a upgrade in my Kitchenette, (refacing cabinet, and counter top change) At the time I gave the name address and telephone number of the management of my building
On October 26, 2015, someone came to measure the doors and everything that should be installed.
With the name “SEARS”, I was confident I would ha...
                                                
                                                
                                                
                                                
                                             
                                         
                                    
                                 
                            
                        
                        
                            
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