Complaint History & Business Rating for Motorola Inc (Headquarters)

222 Merchandise Mart Plz Ste 1800, Chicago, Illinois, 60654-4203, United States.

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  • Commented By:Azad T.
  • Recommended:No
  • On:24-Oct-2016
Azad T. says: Inferior and defective product/ cell phone. Incompetent customer service. Unprofessional and impolite escalated customer service reps. Will never ever buy any Motorola product!
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Motorola Inc (Headquarters)’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    A.T. vs. Motorola Inc (Headquarters)

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:purchased a Moto X pure edition back in December of 2015 and nothing but trouble with the phone (or phones), and with the incompetent customer service. I received my custom order phone with the wrong Accents, so I called customer service within two days of receiving the phone, they agreed to order a new phone and pick up the one with the wrong acce...
    • Claim
    • Seeking:

    Motorola Inc-Dispute-#8341180

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a product
    Claimant says:Defective Motorola Droid Cellular smartphone smartphone Of which I seem to be getting the run around. I purchased this phone in 1/12 I started not to be charging I called the motorola which customer servise and was given instructions on how best to alimminateing the problem which didn't work ( I called tech. support around four or five times wic...
    • Claim
    • Seeking:

    Design defect in keypad on Motorola Razr 2 V9X

    For:
    • "I just feel ripped off."
    • Product Defect
    • Questionable Business Practices
    • Service Problem
    Claimant says:This was the second phone that had the exact same problem. The first one lasted 10 minutes and was promptly replaced by the dealer. This one lasted 3 months but when it failed in the same manner Motorola's service center denied warrenty because the problem is not repairable and the phone itself is not repairable.

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