Complaint History & Business Rating for LG Electronics U.S.A., Inc.

201 James Record Rd SW, Huntsville, Alabama, 35824-1513, United States.

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  • Officer(s): Mr. K. I. Kwon

What LG Electronics U.S.A., Inc. customers think NEW

Comments and Feedback from Users

  • Commented By:Ben T.
  • Recommended:No
  • On:05-Apr-2017
Ben T. says: I feel like they let me down; I had to send my TV back to them twice for the same problem in less than a month. After waiting 3 weeks, I contacted them to inquire as to the progress. I received a phone call from their people stating they could not repair the TV as it was no longer in production. They also told me if I could send proof of purchase they would reimburse me for the cost of the TV. In the mean time, they sent the TV back to me and I took it to the recycling center and their it was taken in and destroyed to be recycled. LG says they can't reimburse me for the TV as I destroyed it and have no proof.
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  • Commented By:Ronald P.
  • Recommended:No
  • On:01-Aug-2016
Ronald P. says: LG Electronics products are considered a lemon product. To make it worse the company is not trying to solve the problems. I strongly recommend to potential buyer to stay away from LG products. I wish to see classic action sue against LG earliest possible to protect the victim of LG Electronics and to protect American consumers.
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  • Commented By:Rob G.
  • Recommended:No
  • On:30-Jun-2016
Rob G. says: $3000 fridge lasted two years. Junk
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Message from the PeopleClaim Administration: “All unresolved, posted complaints re-mailed to Mr. K. I. Kwon, President of Consumer Electronics Division, on December 9 2014.”

LG Electronics U.S.A., Inc.’s Complaint History (7):

7 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    LG Gas Range defects

    For:
    • "I just feel ripped off."
    • Problem with a service
    • Product Defect
    Claimant says:I purchased an LRG30357ST gas range a year or two ago.I had problems right away with the Gas control Knobs melting and fall off. At first I thought I had a range that was damaged in delivery. I contacted and they sent a serviceman out several tims but could not fix the problem. I got the HD involved, this is where we purchased the appliance. The st...
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    • Claim
    • Seeking:

    Defective product - design flaw

    For:
    • "I just feel ripped off."
    Claimant says:I have a two year old LG side by side refrigerator with an ice dispenser on the outside. Water from the dispenser have driped down behind the finish on the door under the ice maker and has cause the finish to rust and bubble up. The extended warranty thru Home Depot will not do any thing and LG will not. They stated that even had this occurred ...
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»

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