HP Hewlett Packard’s Complaint History (8):
8 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:<p>I ordered 2 black inks and 2 tri color inks Nov 11, 2020. Well the black ink came in; I still have not received the tricolor or a refund. I have called, sent emails and written a letter. No one has responded to me. I really would like my ink and some kind of apology for not answeing me. </p>
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Problem with a product
Claimant says:In January 2017 we bought an HP OfficeJet 6954 for a satellite business office. It wouldn't be used often, so a serious heavy duty printer like the one in our main office was unnecessary. Nevertheless, it was essential to have one that worked when needed.</p>
<p>After just a few uses, the office staff had problems with the printer - entire lines an...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:Bought a new HP computer about 2 weeks old wouldn't let me on the web. Called for help was told they would fix it for 49.99 with no other options or assistance offered. If it is bad I shouldn't be charged to fix a new computer.
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:I am enrolled in instant ink replacement with Hewlett Packard and they have charged me an outrageous sum for printing more than 300 pages; $1.00 per 25 pages extra; for me: $26.00 plus the $9.99 per month. I went to cancel my enrollment and am being told that if I do, the instant ink they sent (that I paid for) and the ink currently in my printer ...
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a product
- Problem with a service
Claimant says:I purchased an HP Photosmart Premium 410a a few months ago. It has never printed properly and I have talked to their tech support on 4 different occasions and have spent at least 8 hours of my own time on the phone with tech support as they trouble shoot my problem. My problem is still not resolved and I am unwilling to devote anymore of my time on...
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