Complaint History & Business Rating for Guardsman

4999 36th St SE, Grand Rapids, Michigan, 49512-2005, United States.

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What Guardsman customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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Guardsman’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    GuardsmanFurnitureProtectionPlan-Dispute-#2820118

    For:
    • Bad business or marketing practices
    Claimant says:I purchased a new couch after a fire breakout in my home on 6-1-11. I also purchased a Fabic Plus 5 year Furniture Protection Plan to protect my new couch. When I moved back in I noticed one of the constrction guys had a cigaret burn. I took it up to the place I bought it thinking they would take care of this. They said we do not take care of th...
    • Claim
    • Seeking:

    guardsman-Dispute-#1475649

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a product
    • Problem with a service
    Claimant says:Spoke to several representatives. They claim the fading of the leather on my recliner is not their responsibility. I purchased the recliner from LaZboy 2 years ago this July and purchased the coverage for extra protection for $109 from Guardsman. They won't even send someone to look at the chair. The chair was affected by the headrest which I have ...
    • Claim
    • Seeking:

    Guardsman-Dispute-#1859433

    For:
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Problem with a service
    Claimant says:I purchased a leather sofa from Jennifer Convertibles on 10/23/10 and the sales lady there told me about there leather protection coverage for an additional $100 She asure me that if anything happen to the leather such cracks, stains, or tears that I would have the sofa repaired. back in August 2011 I start noticing cracks on one of the inside cus...

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