Complaint History & Business Rating for General Motors (GM: Headquarters)

PO Box 33170, 300 Renaissance Center, Detroit, Michigan, 48232, United States.

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What General Motors (GM: Headquarters) customers think NEW

Comments and Feedback from Users

  • Commented By:Cherese J.
  • Recommended:No
  • On:15-Aug-2019
Cherese J. says: I would not recommend any gm cars to anyone because when issues go wrong they blame the customers instead of owning up to the issues with their vehicles.
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  • Commented By:Dean B.
  • Recommended:No
  • On:04-Mar-2017
Dean B. says: It seems that they just don't care about the public when it comes to certain problems. This is very important information which I knew existed when I bought a used 2010 Chevrolet equinox. You see when GM rolls out a new model year car I recommend that no one should buy it, because it seems GM knows about some problems and builds enough profit to take care of warranty. Others it seems they cross their fingers and hopefully time will be on their side. Example of this equinox it was built early in 2009 for 2010 roll out. So this was after they closed the Saturn franchise but were left with the old transmission of the Saturn Vue which everyone knew was a horrible transmission. So the unfortunate ones that are stuck with the 2010 equinox now are of course the fraction of the US population that is still given 5 year year loan and most likely maxed out on payment. SO now this transmission shoots craps and you can't get a new one because there aren't any and to put in a rebuilt old transmission will cost you $3,500. You see where this is going? It's called misleading the very public that helped them out of bankruptcy paid off a lot of their foolish spending and they just don't care!!! They try and sell you on all this propaganda BS but they are once again showing their true colors and it's not red,white and blue!! It's green with greed and money your's and mine!! They say they are to big to fail well how about caring for the ones that get stuck with the product they want us to buy so badly and now can't afford to fix it because it is just way to far out of ones budget!!! I paid $13,000.00 for this car in the last week of November 2015. transmission went out first week of February and put 12,000. miles on it the value dropped to under $6,000.00 so having this car for 14 months one year and two months it will have cost me including the tax title and license fee over $8,000.00 and still leave's me without a car!!! I have not received any help from anyone so if I make a decision to fix this car it still will not be close to any kind of value and everyday that I would drive it I have this in the back of my mind will I make this car last long enough to get something of my money back!! You see I know about deprecation and what it takes to own cars I sold cars since 1986! All I asked GM for was some financial assistance with a different transmission! It's a horrible feeling and I was a car salesman that didn't have to get fresh customers everyday I had lot's of trust from past customers! My only hope is that if someone is looking for a car they read this and please be very cautious about buying a GM product!!! Thanks for nothing GM
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  • Commented By:Dean B.
  • Recommended:No
  • On:04-Mar-2017
Dean B. says: It seems that they just don't care about the public when it comes to certain problems. This is very important information which I knew existed when I bought a used 2010 Chevrolet equinox. You see when GM rolls out a new model year car I recommend that no one should buy it, because it seems GM knows about some problems and builds enough profit to take care of warranty. Others it seems they cross their fingers and hopefully time will be on their side. Example of this equinox it was built early in 2009 for 2010 roll out. So this was after they closed the Saturn franchise but were left with the old transmission of the Saturn Vue which everyone knew was a horrible transmission. So the unfortunate ones that are stuck with the 2010 equinox now are of course the fraction of the US population that is still given 5 year year loan and most likely maxed out on payment. SO now this transmission shoots craps and you can't get a new one because there aren't any and to put in a rebuilt old transmission will cost you $3,500. You see where this is going? It's called misleading the very public that helped them out of bankruptcy paid off a lot of their foolish spending and they just don't care!!! They try and sell you on all this propaganda BS but they are once again showing their true colors and it's not red,white and blue!! It's green with greed and money your's and mine!! They say they are to big to fail well how about caring for the ones that get stuck with the product they want us to buy so badly and now can't afford to fix it because it is just way to far out of ones budget!!! I paid $13,000.00 for this car in the last week of November 2015. transmission went out first week of February and put 12,000. miles on it the value dropped to under $6,000.00 so having this car for 14 months one year and two months it will have cost me including the tax title and license fee over $8,000.00 and still leave's me without a car!!! I have not received any help from anyone so if I make a decision to fix this car it still will not be close to any kind of value and everyday that I would drive it I have this in the back of my mind will I make this car last long enough to get something of my money back!! You see I know about deprecation and what it takes to own cars I sold cars since 1986! All I asked GM for was some financial assistance with a different transmission! It's a horrible feeling and I was a car salesman that didn't have to get fresh customers everyday I had lot's of trust from past customers! My only hope is that if someone is looking for a car they read this and please be very cautious about buying a GM product!!! Thanks for nothing GM
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  • Commented By:Pamela B.
  • Recommended:No
  • On:24-Mar-2016
Pamela B. says: they haven't done one thing for me. they have not called or text back. i'm about to call for action on tv.
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  • Commented By:Sue L.
  • Recommended:Yes
  • On:21-Mar-2016
Sue L. says: I have driven nothing but GM products so I would recommend GM products
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General Motors (GM: Headquarters)’s Complaint History (10):

11 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    D.B. vs. General Motors - Chevrolet

    For:
    • "I just feel ripped off."
    Claimant says:This is to GM regarding my 2010 Chevrolet Equinox. From the beginning of my search I was always told that the Equinox and GMC Terrain are excellent vehicles. So I purchased a used one from a reputable dealer, it happen to be the general sales manager's mother's car which she bought new and traded for a new one. So I purchased this one after I bough...
    • Claim
    • Seeking:

    James Keller vs. General Motors (Gm: Headquarters)

    For:
    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Bad business practices
    • Customer service runarounds
    Claimant says:I bought a 2015 Chevrolet Silverado in may of 2015 and have taken it in at 4 different times for a transmission problem and yet to be fixed . I ave recently taken it in on march the 17th and when the repair order was written up the service writer left off the issues of transmission and a pulley bearing noise the service writer said oh I will take i...
    • Claim
    • Seeking:

    S.L. vs. General Motors

    For:
    • Other
    Claimant says:My husband was trying to catch a car with teenagers when they stopped in middle of the dirt road and it was real dusty so he had to swerve and he hit a tree at about 30 mph and his seat belt came loose and the air bag released but it didn't employed but not enough to keep him from flying across and hit the windshield where he broke his neck in 3 p...
    • Claim
    • Seeking:

    My Claim vs. Gm Powertrain

    For:
    • "I just feel ripped off."
    • Problem with a product
    Claimant says:I bought a used 2011 equinox had it a couple months and had to rebuild motor put in. Then one day i get a letter in the mail saying i could have a lemon, it listed four or five things that could go wrong. well i got that problem taken care of. a couple months later the engine light came on. took it to the shop they named a list of things that neede...

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