Comments and Feedback from Users
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Commented By:Mark F.
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Recommended:No
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On:18-Jan-2016
Mark F. says:
I RESENTLY WAS CALLED BY A SUPERVISOR FROM DIVINE TECH SOLUTIONS LLC. ABOUT A REFUND AND THE WHOLE PROCESS JUST FEEL APART.
THEY WANTED TO ACCESS MY LAPTOP IN ORDER TO DO THE REFUND WHICH MAKES NO SENCE AT ALL TO ME. I TOLD THEM TO EITHER MAIL ME THE APPROPIATE INFORMATION OR E-MAIL IT TO ME AND I WOULD LOOK AT IT AND FILL IT OUT HERE AND FOWARD IT BACK TO THEM. HE REFUSED THIS WAY OF DOING BUSINESS. I TOLD HIM THAT I CHECKED WITH THE BANK AND THEY TOLD ME THAT SINCE THIS WAS A CHARGE PURCHASE THAT ALL YOU HAVE TO DO IS REVERSE THE CHARGE. THE SAME WAY THAT IS WAS PUT ON BUT IN REVERSE. HE DIDN'T
SAY A WORD TO AND JUST HUNG UP ON ME. THIS COMPANY IS VERY UNBUSINESS LIKE AND SHOULD NOT BE ALOUD TO DO BUSINESS IN THIS
COUNTRY. EVERY BUSINESS THAT I'VE DONE BUSINESS WITH DOES CHARGE REFUNDS THIS WAY AS LONG YOU HAVE PROOF OF RECEIPT IN WHICH I DO HAVE. THEY SENT THIS TO ME ON A E-MAIL AND EVEN SENT ME A QUESTIONAIR TO DO TO WHY I WON'T LET THEM ACCESS MY LAPTOP FOR SERVICE. IF THEY CAN DO OTHER FORMS OF BUSINESS THIS WAY THEN THEY SURE CAN DO MY REFUND AS WAS REQUESTED AND THE WAY THE BANK STATED! THIS COMPANY DOESN'T EVEN DESERVE A "ONE" STAR RATING! WHAT THEY DESERVE IS TO BE SHUT DOWN
PERMINATELY!
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Commented By:John N.
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Recommended:No
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On:12-Jan-2016
John N. says:
I would NOT subject ANYONE to the kind of unprofessional dealings that my home has experienced with this company. Not only was the entire situation nothing but a SCAM, to make more money for 'themselves', but the VULGAR, DISGUSTING THINGS that were said to members in my family, there is NO EXCUSE for. I am still in shock about the things that were said to both me and my 80 year old mother..even as a bartender, I NEVER heard the things that they said. Not only had we BOTH been called the big no-no 'C' word, but also we were subjected to disgusting sexual remarks, as to what THEY WOULD LIKE TO DO! THEN, we come to the subject of very poor service..they were CONSTANTLY calling, saying that our IP ADDRESS was 'pinging' that we had been hacked..AGAIN..only to find out, they were slipping in through a 'back door' of our computer, and shutting down our security - I believe that is called HOLDING IT 'HOSTAGE'(?) I believe. They call at least ONCE A DAY, EVERY DAY..sometimes 2 or 3 times! Constant, non-stop harassing by these people..and VERY CRUDE, RUDE AND INDECENT BEHAVIOR. This is the worst sham of a business i have ever had the DISPLEASURE of being involved with. Can I give it MINUS STARS?? IF SO, I GIVE IT -2 STARS
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Divine Tech Solutions Llc - Prime Technologies’s Complaint History (10):
10 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
Claimant says:They charged me nearly $1500 for a plan to protect my network which includes two computers and a cell phone from being hacked and get malware protection. This is to be a lifetime protection. My computer was hacked several times. My network is not protected at all.
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- Claim
- Seeking:
Claimant says:I contracted with Devine Tech Solutions,( as a matter of fact I chatted with them Have a Print out of the chat) and contracted to pay them $1,389.oo to have their online services for all my computers for a lifetime.They worked on my laptop once but I did not get any benefits to the contrary later on another company that provides several of the same...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
Claimant says:Divine Tech Solutions is a fraud. They call and alarm someone that something is terribly wrong with their computer. they claim to be with Microsoft, or AVG, and charge exhorbitant fees to fix computer. Are also affiliated with PC Tech. The phone number is 1-888-465-1047, or PC Tech is 1-888-727-0571
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
Claimant says:On March 3, 2014, I agreed to a one (1) year home computer security and technical support, in the amount of $200.00.
On September 26, 2014, I called 1-855-605-2303 to notify them I had sold this computer and requested cancellation of the computer service. I was told at that time, since it was Friday, it would be Monday, September 29, before it ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement dispute
- Customer service runarounds
Claimant says:THE SERVICE THAT WAS DONE, WASN'T! IF IT WAS, WHY DID THE LAPTOP STILL HAVE THE
SAME PROBLEM??? I ALSO ASKED IF THE TECHNICIANS COULD HELP ME ABOUT MY DRIVER
PROBLEM THAT I HAD ALSO? THIS WAS NOT DONE EITHER. THEY JUST DELITED THE SOFT-
WARE THAT I HAD FOR REPLACING OUTDATED DRIVERS WITH NO MENTIONING ANYTHING
TO ME ABOUT IT. FOR ALL THE ...
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