Comments and Feedback from Users
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Commented By:Mark F.
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Recommended:No
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On:18-Jan-2016
Mark F. says:
I RESENTLY WAS CALLED BY A SUPERVISOR FROM DIVINE TECH SOLUTIONS LLC. ABOUT A REFUND AND THE WHOLE PROCESS JUST FEEL APART.
THEY WANTED TO ACCESS MY LAPTOP IN ORDER TO DO THE REFUND WHICH MAKES NO SENCE AT ALL TO ME. I TOLD THEM TO EITHER MAIL ME THE APPROPIATE INFORMATION OR E-MAIL IT TO ME AND I WOULD LOOK AT IT AND FILL IT OUT HERE AND FOWARD IT BACK TO THEM. HE REFUSED THIS WAY OF DOING BUSINESS. I TOLD HIM THAT I CHECKED WITH THE BANK AND THEY TOLD ME THAT SINCE THIS WAS A CHARGE PURCHASE THAT ALL YOU HAVE TO DO IS REVERSE THE CHARGE. THE SAME WAY THAT IS WAS PUT ON BUT IN REVERSE. HE DIDN'T
SAY A WORD TO AND JUST HUNG UP ON ME. THIS COMPANY IS VERY UNBUSINESS LIKE AND SHOULD NOT BE ALOUD TO DO BUSINESS IN THIS
COUNTRY. EVERY BUSINESS THAT I'VE DONE BUSINESS WITH DOES CHARGE REFUNDS THIS WAY AS LONG YOU HAVE PROOF OF RECEIPT IN WHICH I DO HAVE. THEY SENT THIS TO ME ON A E-MAIL AND EVEN SENT ME A QUESTIONAIR TO DO TO WHY I WON'T LET THEM ACCESS MY LAPTOP FOR SERVICE. IF THEY CAN DO OTHER FORMS OF BUSINESS THIS WAY THEN THEY SURE CAN DO MY REFUND AS WAS REQUESTED AND THE WAY THE BANK STATED! THIS COMPANY DOESN'T EVEN DESERVE A "ONE" STAR RATING! WHAT THEY DESERVE IS TO BE SHUT DOWN
PERMINATELY!
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Commented By:John N.
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Recommended:No
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On:12-Jan-2016
John N. says:
I would NOT subject ANYONE to the kind of unprofessional dealings that my home has experienced with this company. Not only was the entire situation nothing but a SCAM, to make more money for 'themselves', but the VULGAR, DISGUSTING THINGS that were said to members in my family, there is NO EXCUSE for. I am still in shock about the things that were said to both me and my 80 year old mother..even as a bartender, I NEVER heard the things that they said. Not only had we BOTH been called the big no-no 'C' word, but also we were subjected to disgusting sexual remarks, as to what THEY WOULD LIKE TO DO! THEN, we come to the subject of very poor service..they were CONSTANTLY calling, saying that our IP ADDRESS was 'pinging' that we had been hacked..AGAIN..only to find out, they were slipping in through a 'back door' of our computer, and shutting down our security - I believe that is called HOLDING IT 'HOSTAGE'(?) I believe. They call at least ONCE A DAY, EVERY DAY..sometimes 2 or 3 times! Constant, non-stop harassing by these people..and VERY CRUDE, RUDE AND INDECENT BEHAVIOR. This is the worst sham of a business i have ever had the DISPLEASURE of being involved with. Can I give it MINUS STARS?? IF SO, I GIVE IT -2 STARS
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