Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Directv Group Inc-Dispute-#4075121

    For:
    • "I just feel ripped off."
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:Direct TV added an additional year to my contract and stated that I received the information when in fact I did not. I only agreed upon a year of service and had no problem canceling my internet service from Direct TV. I was not charged a cancellation fee for canceling my internet service. Direct TV had my billing address and name incorrectly list...
    • Claim
    • Seeking:

    Directv Group Inc-Dispute-#4092184

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:Direct tv installed my dish and wiring incorrectly and in a mer that could have caused my house to burn down and they tried to charge me to come fix it. They have been here twice to fix the problem and eventually made me get a new box. Also the people I've spoken with LIE and tell you what you wanna here but in reality they do whatever they want. W...
    • Claim
    • Seeking:

    direc tv-Dispute-#3468373

    For:
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:Being a client since 2008 aprox. finish my contract with them, continue services for more than a year during that time I ask if there were any discounts that apply to me they always said that I do not qualify for any discounts or new offers. I move in june to a new home and I ask if I can transfer my service to the new address and by doing that I h...
    • Claim
    • Seeking:

    Direct TV-Dispute-#2826058

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:An Offer from direct tv prompted me to call them, but connections of the international channel was not resolved not in accordance with their offer. I never had their service and paid separate for the installation. When I backed outfrom the deal, they charged me 2 years of service plus the apparatus. I'm willing to return the apparatus which was nev...
    • Claim
    • Seeking:

    Directv Group Inc-Dispute-#3194518

    For:
    • "I just feel ripped off."
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I have called directv about this problem in the past and nothing has been done and it continues to happen. I subscribe to the "sports pak" which includes many channels such as the NHL Network and some regional Comcast Sports Net channels. I also have a local channel package through them which does not include WGN Chicago, even though the town 5 m...

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