Comments and Feedback from Users
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Commented By:Scott L.
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Recommended:No
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On:09-Apr-2017
Scott L. says:
I purchased a air line ticket a year ago for a trip to ukraine.I had to cancel it and I was told by a customer service person over the phone I would receive a credit for the ticket,$1,442.00,I was not aware of the one year time limit.I contacted Delta shortly after the one year limit about using this credit and they said it was not possible so I contacted Peoples Claim.But after Peoples Claim contacted Delta the answer was still No,also they are still hoping I will fly with them in the Future,what an Insult,they had My money for a year,they still get to keep it,and they think I will fly on their Air Line,they have got some nerve!
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Delta Air Lines Inc’s Complaint History (6):
6 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- Customer service runarounds
Claimant says:On March 11th,2016 I purchased a air line ticket from Delta Air lines to be used by
KLM Royal Dutch Air lines to a round trip to Kiev,Ukraine from Portland OR and back.
The ticket number,000678049554789
I will forward a copy of the e-mail ticket
The problem?The ticket expired 2 days ago
I contacted Delta several times so as to use the ticket
...
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- Claim
- Seeking:
For:
- Missed connections
- Refusal to accept travelers' checks
Claimant says:On July 24 I arrived at IAH at 5:15 AM for 7:20 AM flight to DET. The captain reported we were having mechanical issues, so we left IAH 45 minutes late which caused me to miss my connection at 11:00 AM in DET. We arrived at 11:00 AM at DET, so I was told to go to the help desk. The reservationist in DET rerouted me to ATL, so now I was due to ar...
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- Claim
- Seeking:
For:
- Bad business practices
- Overcharged
Claimant says:The trip to Atlanta was supposed to be a fun, quick trip to enjoy a special day with our friend and has now turned into a nightmare. All three of us were at the ticket counter when the purchase occurred and we all were shocked that Delta had charged the $1304.40 per ticket which is not what was agreed to at the counter. We were defrauded and taken...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Overcharge or billing error
Claimant says:At 71 years old with a heart condition, I was forced to walk up and down the terminal 4 times, stand in long lines most of the time to no avail. Agents were of very little help except the one who originally changed my flight to an earlier time and charged me with $50 more. He was polite and helpful, but I still did not get out until the next morn...
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- Claim
- Seeking:
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