Complaint History & Business Rating for Cadillac (Headquarters)

PO Box 33169, Detroit, Michigan, 48232-5169, United States.

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  • Commented By:Reinaldo W.
  • Recommended:Yes
  • On:02-Dec-2016
Reinaldo W. says: They showed a genuine interest to resolve my problem
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Cadillac (Headquarters)’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    B.C. vs. Cadillac (Headquarters)

    • Commercial / Other dispute
    Claimant says:You issue a customer service satisfaction letter for the 2010 SRX which I own but will only cover 1/2 of the costs for faulty or defective parts that caused moisture to build up inside the headlamp assembly rendering the headlight to partially perform or not perform at all! And you DON’T consider this a SAFETY ISSUE?!!!
    • Claim
    • Seeking:

    R.W. vs. Cadillac

    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a product
    Claimant says:This is a formal complaint about your service, I own a 2014 Cadillac and the CUE Infotainment system doesn't work. I called the Cue service center and took the car to my local dealer, Their response is that the touch glass needs to be replaced with a refurbished glass. They said that the part is on national back order which means I could wait for ...

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