Complaint History & Business Rating for Archival Albums & Photo Pages

2498 Roll Drive, suite 1618, San Diego, California, 92154, United States.

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What Archival Albums & Photo Pages customers think NEW

Comments and Feedback from Users

  • Commented By:Rose C.
  • Recommended:No
  • On:24-Nov-2015
Rose C. says: a red flag went up when I called 3 times for information. Nobody picked up and the machine recording did not even say the name of the business that I was calling. They just asked to leave my name and #. then I sent an email. This morning I got a call from someone with an Indian accent and when I asked him if he had 3.5 x 3.5 pages for older pictures he said he would have to check his inventory and would call back. He also suggested that he could send me the info via email and then I could order online! Neat way to get my credit card #. This business should be reported to the BBB in San Diego. At this time there are no complaints on their site but I would suggest that all these persons who have written to you should also contact the BBB. Rose Cycler
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  • Commented By:Anne M.
  • Recommended:No
  • On:29-Oct-2015
Anne M. says: Never! I rate them a big fat 0!
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Message from the PeopleClaim Administration: “All unresolved claims as of 3/24/15 were mailed to Archival Albums & Photo Pages by Certified Mail, tracking number 7014 2870 0002 3918 9801, on March 24, 2015”

Archival Albums & Photo Pages’s Complaint History (6):

6 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Archival Albums & Photo Pages Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I ordered several items ( 1-Venetian Class Photo Album and 2-Sets Of 25 Archival-Poly Plastic Photo Pages) from this company and have never received them to date. I have attempted contact with this company and have had NO success. Checks that I sent as payment were received and cashed by this company and no products have ever been received. I w...
    • Claim
    • Seeking:

    Archival Albums & Photo Pages Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I placed an order ON-Line for a photo album, archival Photo Pages and Spine Label Pockets on 1-12-15. I E-mailed the company, and called several times, and they kept telling me that my order will be shipped soon. Meanwhile, my credit card was charged the full amount of $47.85. I tried to call on 3-2-15, and my call did go through. So I didn't r...
    • Claim
    • Seeking:

    Archival Albums & Photo Pages Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:I placed an order with Archival on December 11.2014. I paid with a credit card which was cashed by Archival Photo Products the next day, December 12. No communication was made until early January when I decided to trace the order. Since then I have made several attempts to contact them by email and phone. All I got was a generated computer message ...
    • Claim
    • Seeking:

    Archival Albums & Photo Pages Dispute

    For:
    • "I just feel ripped off."
    Claimant says:I ordered 5 vinyl hobby albums from Archival Photo Pages, 2498 Roll Drive, # 1618, San Diego, CA 92154, 1-877-814-2554, in early July. I sent them a check for $89.82 to include 5 albums plus shipping. The check for $89.82 cleared in late July. I have never received the 5 albums. I have called repeatedly to customer service at Archival Photo Pages....
    • Claim
    • Seeking:

    Archival Albums & Photo Pages Dispute

    For:
    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Bad business practices
    • Customer service runarounds
    Claimant says:I placed an order on August 11, 2014. The transaction was billed on my credit card the following day in the amount of $176.16. I was told it should be shipped in about a month because of the engraving. It is now two months later. My numerous calls to the Company has not been returned. I should have called the BBB before I placed that order. A...

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