Complaint History & Business Rating for American Express (Headquarters)

200 Vesey Street, New York, New York, 10285-1000, United States.

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What American Express (Headquarters) customers think NEW

Comments and Feedback from Users

  • Commented By:Joseph G.
  • Recommended:No
  • On:04-Mar-2017
Joseph G. says: fraudulent practices. Will not work with customer to rightfully return $82.85 to customer. They respond by giving the customer the terms and conditions where they do not have to return said funds. Customer did not link temporary Blue Bird card number with $82.85, onto permanent card when it was registered. They advised without card number or code number off of box, they cannot help. What happens to those funds?
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  • Commented By:Ernestine D.
  • Recommended:No
  • On:18-Dec-2016
Ernestine D. says: Have yet to hear from American Express.
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  • Commented By:Regina P.
  • Recommended:No
  • On:03-Apr-2016
Regina P. says: American Express will only respond to complaints with partial truth. They also like to spoof phone numbers which your phone has called when they want to collect from you.
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  • Commented By:Regina P.
  • Recommended:No
  • On:26-Mar-2016
Regina P. says: They are lone sharks and very deceptive in their marketing.
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  • Commented By:Ronald F.
  • Recommended:Maybe
  • On:03-Jan-2016
Ronald F. says: have not heard further from America express
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American Express (Headquarters)’s Complaint History (8):

9 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. American Express Company Dispute

    For:
    • Overcharge or billing error
    Claimant says:An advertising campaign was placed with Google using an AMEX card. The campaign was stopped and paused on the date of 3-31-2013. The merchant, Google, continued to bill our credit card for charges related to this advertising campaign after we stopped and paused the campaign. Google is saying we did not pause the campaign until 5-23-2013 even though...
    • Claim
    • Seeking:

    American Express Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:American Express has put false and misleading information on my credit report. They lied and harassed and continue to get away with it. They promised to ruin my credit report legally and they have done so. When a huge company smashes a consumer on purpose this is unfair. They have put excessive inquires on my credit report which is legal, however I...

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