Claimant says: "I was in the process of obtaining a mortgage to refinance when it was discovered that Equifax had filed a foreclosure on my credit report with Citi financial. I contacted Citi financial and was told that there had been an error that it was not my name or my SS#. They would complete an investigation and send me a letter. Instead I received a fraud packet in the mail to complete;asking me questions about an account I never had therefore I was unable to answer the questions. The letter was sent by Joe Boccardo, I called hi” ...Show more »

Claimant says: "I was in the process of obtaining a mortgage to refinance when it was discovered that Equifax had filed a foreclosure on my credit report with Citi financial. I contacted Citi financial and was told that there had been an error that it was not my name or my SS#. They would complete an investigation and send me a letter. Instead I received a fraud packet in the mail to complete;asking me questions about an account I never had therefore I was unable to answer the questions. The letter was sent by Joe Boccardo, I called him. He agreed that the SS# was inputted improperly and there was no need to complete a fraud report. Additionally he said he would sent the report to customer service in order for the problem to be resolved. Instead I got a letter indicating my account was paid in full. My concern was a mortgage foreclosure in my name not a paid in full account. Please note letters I have received from them have two account numbers. I need a letter stating the mortgage is not mine. I called only to find out why I received this letter and I was told that Joe Boccardo told them that I said the account was mind and I was not disputing any charges. This was untrue.*” ...Show less »

Claimant says: "I have 2 reviews on my Yelp page that are damaging to my business. One I never did work for and the other is a not even a client as I did not even charge to check their car out. I did it for free. How these 2 people get to keep their reviews up there and real one are in the filter if beyond me”

Claimant says: "I had Direct TV back in 2009. After two years of living in Lake Worth, Florida, I shut off the service as I was moving to Athens, Georgia. Before I moved, I put the boxes by the front door and then returned them to the store in the shopping center where they told me to take them back to. I have the paper with the numbers of the boxes and they checked them off and said that was it. I've had identity theft for 15 yearsl. I checked and saw that Direct TV said I did not return the boxes and the cost was $265. The” ...Show more »

Claimant says: "I had Direct TV back in 2009. After two years of living in Lake Worth, Florida, I shut off the service as I was moving to Athens, Georgia. Before I moved, I put the boxes by the front door and then returned them to the store in the shopping center where they told me to take them back to. I have the paper with the numbers of the boxes and they checked them off and said that was it. I've had identity theft for 15 yearsl. I checked and saw that Direct TV said I did not return the boxes and the cost was $265. The stress of identity theft is overwhelming. The theft happened in my home and it is too long a story to tell. I did pay off over $24,000 of her debts just to get rid of her. Five years after I paid off $900 to Victory Secret, I received a new bill from them. I guess they figured, if I'd pay once, I'd pay again. However, I kept a file on each bill I paid and had copies that said PAID IN FULL. I sent the new bill with the old bill to the Attorney General and they were forced to pay a large fine. I can not get anyone from Direct TV to listen to me. I do not have their boxes, I do have the numbers that were on the boxes. I refuse to pay something that I didn't do. The problem is their filing system. If they lost my paper work, that is not my problem, it is theirs. After 15 years of identity theft, I pay cash for everything. I presently have U-Verse and if they thought I kept Direct TV's boxes, I never would have been given their service. Can you help me.*” ...Show less »

Claimant says: "I have tried in vain to communicate with VERIZON representatives over two years now to get an issue resolved, but VERIZON ignores my pleas or outright lies to me, and does both. At one time I had VERIZON services, but I contacted VERIZON to discontinue them because I was leaving the country for months. This they did, as I had no services for TV, phone and internet. I thought all was taken care of and this was verified by VERIZON back then (2010). However, they kept billing me for these services not rendered, not used” ...Show more »

Claimant says: "I have tried in vain to communicate with VERIZON representatives over two years now to get an issue resolved, but VERIZON ignores my pleas or outright lies to me, and does both. At one time I had VERIZON services, but I contacted VERIZON to discontinue them because I was leaving the country for months. This they did, as I had no services for TV, phone and internet. I thought all was taken care of and this was verified by VERIZON back then (2010). However, they kept billing me for these services not rendered, not used. They kept telling me that no one from their end never put in a change order to discontinue services and apologized. We went through several phone conversations and each and every rep that I spoke to, promised to get this farce straightened out. That never happened either. VERIZON has tried to charge me for services never received for years now. They even went so far as to turn me into the credit bureaus for $558 they claim I owe them. This is totally false. I do not have a balance due with VERIZON! At one time during this farce, VERIZON showed me a credit of $111.00. Some how, this disappeared. The entry in my credit file, (that I didn't know was in there), has caused CITIZENS BANK to deny my loan request. In my communications with CITIZENS BANK, they informed me to get the erroneous VERIZON negative entry out of my credit file to qualify for said loan. This can only be done by VERIZON, but trying to get VERIZON to do this or even communicate with me is futile. In addition, a VERIZON rep on May 6, 2014 asked me to send all copies of my communications writings to: VERIZON Credit Reporting 500 Technology Drive, Suite 300 Weldon Springs, MO 63304 That's exactly what I did on May 6, 2014 and so far, that's been ignored also. The VERIZON rep specifically stated to me that VERIZON holds this account in house and NEVER sent this matter to a collection agency. This is an outright falsity as I have enclosed to VERIZON Credit Reporting several copies of dunning letters from collection agencies regarding this exact issue. I am not seeking any monetary relief at this point, just a retraction of this incident from my credit file or a letter of non-responsibility, so I can get my loan. I certify all the above is true and correct to the best of my ability. Wilbur M. Clemens*” ...Show less »

Claimant says: "On January 17,2014 I contacted this company base on the publicity that they do through TV, HARP LOANS, call them explain my situation, that my house is worth less than the money that I owed, I told them that I have 2 loans lean on my primary property, the person who I spoke to ask me, what I want to do, I said, consolidate both loans and make one payment, I emphasis I wont share with you my ssn because I don't want to pull my credit for no reason he kindly say ,since you do not have any equity in this property you do no” ...Show more »

Claimant says: "On January 17,2014 I contacted this company base on the publicity that they do through TV, HARP LOANS, call them explain my situation, that my house is worth less than the money that I owed, I told them that I have 2 loans lean on my primary property, the person who I spoke to ask me, what I want to do, I said, consolidate both loans and make one payment, I emphasis I wont share with you my ssn because I don't want to pull my credit for no reason he kindly say ,since you do not have any equity in this property you do not qualify for the HARP program at this point I said to him I really appreciated you honesty, but then he offer me and encourage me to refi my first mortgage he mention since you are paying this house for over 14 years we can approved you for long term and reduce your payments, so I said it s a great idea he refer to me with Ms. Molly McCarthy and she call me every day for one week finally today January 23,2014 we reach each other explain every single detail about my situation and what was the reason that I want to do this, and again I said, I DO NOT WANT TO SHARE MY SSN FOR NO REASON PLEASE BE HONEST AND DO NOT LIED TO ME OR GIVE ME A FALSE HOPE I don't want to loose points in my fico score which is over 720 explain, I know that because I received quarterly notification of my fico, it s very important to mention that both persons they claimed to be licensed in Colorado for do loans and both they said how much experienced they were, so base on these comments I did share my full personal info to this company and after 10 minutes she said I am sorry we can not do it anything for you, I am very upset no because they declined me I am upset because I warning them that twice I share my info with another companies and they lied to me and these people said we are not the same so please STOP TO GIVE THE WRONG PUBLICITY AND LIED TO THE PEOPLE THE PEOPLE WHO ASK YOU FOR THESE KIND OF DEALS ARE MIDDLE CLASS PEOLPLE AND I HOPE THE DECLINED REASON IS NOT BECAUSE MY AGE OTHERWISE THAT IS DESCRIMINTATION.*” ...Show less »