Claimant says: "For the last 6 months I have had multiple issues happen at the Taco Bell/KFC on Gibson near San Mateo. It happens late at night. Workers get the order wrong and are rude when I bring it to their attention that what I received was not what I ordered. One worker on a Tuesday night was particularly blatant about it, handing me several things I hadnt ordered and staring at me blankly when I told her what I ordered, refusing to fix the problem! Well I did not complain and that worker made sure to get everything right last ti” ...Show more »

Claimant says: "For the last 6 months I have had multiple issues happen at the Taco Bell/KFC on Gibson near San Mateo. It happens late at night. Workers get the order wrong and are rude when I bring it to their attention that what I received was not what I ordered. One worker on a Tuesday night was particularly blatant about it, handing me several things I hadnt ordered and staring at me blankly when I told her what I ordered, refusing to fix the problem! Well I did not complain and that worker made sure to get everything right last time I saw her but last night, October 4, I was there late. I ordered a coffee with cream and no sugar. The worker verbally confirmed to me twice no suger right? And then gave me a coffee that was full of sugar and syrup pouring down the sides, making my hands sticky immediately. I drove back around to ask for the coffee without sugar. A girl started the coffee but rudely started talking right in front of me to the young man who had made the mistake, assuming that because I speak English I wouldn't understand Spanish: Recuerdes este mujer? And he said Si, to which she said very mockingly... Otra... otra ... otra... and he responded, also mockingly, Complaints.... and she said, complaints, complaints, otra, otra. No one apologized for their mistake. Today I had decided I would never return to this fast food joint but I would call and talk to a manager first. I called the number 3 times today. It was picked up, held, and very clearly hung up 3 times. So since I am unable to complain to a manager, I've decided to take it further and submit this complaint publicly.*” ...Show less »

Claimant says: "I do not have the time/energy to go to Taco Bell to resolve this. Even though the amount is small............. On my Bank Statement today I noticed that on 4/11 was posted from my Debit card: $7.12 twice........ Address of the Store: 1835 Mendocino Ave, Santa rosa, ca My name: Jennefer Frye Phone # 707-4846893 Address: 1114 Humboldt st., Santa Rosa, Ca 95404 Also should be noted that when I called the store, I could not understand the Manager as he is probably Hispanic..... thank you Emai” ...Show more »

Claimant says: "I do not have the time/energy to go to Taco Bell to resolve this. Even though the amount is small............. On my Bank Statement today I noticed that on 4/11 was posted from my Debit card: $7.12 twice........ Address of the Store: 1835 Mendocino Ave, Santa rosa, ca My name: Jennefer Frye Phone # 707-4846893 Address: 1114 Humboldt st., Santa Rosa, Ca 95404 Also should be noted that when I called the store, I could not understand the Manager as he is probably Hispanic..... thank you Email: Jenneferf@yahoo.com*” ...Show less »