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Showing 6 matches for BB&T:

“R.M. vs. Truist Bank (formerly SunTrust and BB&T) - Resolution Dept.”

  • Claim Status:
  • In Negotiation
  • Posted on: June 09,2021

Complaint Types: I just feel ripped off., Bad business practices, Customer service runarounds, Overcharge or billing error, Problem with a product, Problem with a service

Claimant says: "I am waitng for a resolution release report from Truist bank (second mortagage) for a VA refinace on my primary lender.   I started this process with Rocket Morgage back in July of 2020 and I still don't have it. I waited until October of 2020 and switched lender to Village Capital.  All the necessary paperwork was into then by 10/27/2020, with the final resolution request sent in 12/12/20.   Average time on this is 2-4 weeks and ome even in 3 days.  This is early April 2021, and I still do” ...Show more »

Claimant Seeks: $14.99

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Resolution Reward: 1000 points

“Robert Shaw vs. Bb&T Bank”

  • Claim Status:
  • In Negotiation
  • Posted on: April 19,2016

Complaint Types: Bad business practices

Claimant says: "I am in the process of changing my Bank. I have been dealing with Susquehanna bank for years until they changed to BB&T. After reviewing all the new fees and changing all auto deposits and auto withdrawls we decided to change to Citadel Bank. Things were going smooth until it came to Social Security. I gave S.S. my routing number and account numbers. They said they were not the numbers they had on file. They also said they were not allowed to help me because of security reasons. We went back to BB&T and asked for help. ” ...Show more »

Claimant Seeks: $0

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Resolution Reward: 1000 points

“SunTrust Banks , Inc. Dispute”

  • Claim Status:
  • In Negotiation
  • Posted on: May 09,2014

Complaint Types: Customer service runarounds

Claimant says: "LAST YEAR I FILED A FRAUDULENT COMPLAINT WITH SUNTRUST BANK IN THE AMOUNT OF $650.00. AFTER A LONG PERIOD, CONSTANT CALLS, EMAILS AND LETTERS THEY FINALLY ISSUED A CREDIT TO MY CREDIT CARD, BUT DID NOT ISSUE THE INTEREST CHARGED FOR THAT AMOUNT. IT IS NOW ALMOST A YEAR AND THEY HAVE REFUSED TO CREDIT THE INTEREST CHARGED TO MY ACCOUNT. THEY INSIST THAT THE INTEREST IS NON-REFUNDABLE ... I KNOW THIS IS NOT TRUE AND JUST ANOTHER CORUPT WAY OF THE BANK TAKING MY MONEY!!! PLEASE ADVISE. RICARDA HARWOOD 407-529-8108. T” ...Show more »

Claimant Seeks: $314.01

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Resolution Reward: 1000 points

“BBT-Dispute-#7438573”

  • Claim Status:
  • In Negotiation
  • Posted on: May 09,2012

Complaint Types: Bad business practices, Contract / Agreement / Promise dispute, Customer service runarounds, Problem with a service

Claimant says: "I had auto loan with BB&T on a 2008 Ford Taurus Limited. My wife was in a car wreck that put her in ICU for 6days and a wheel chair following the accident for 3 months. Needless to say the Taurus was totaled due to the accident. My insurance company and myself could not get a loan payoff for the car. We tried for over 2 months and 50 phone calls no one would give usl the payoff or return our calls to get the pay off. BB&T waited 4 months to contact me about he remaining balance on the loan they said my gap insurance d” ...Show more »

Claimant Seeks: $22.9

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Resolution Reward: 1000 points

“suntrust mortgage-Dispute-#4842245”

  • Claim Status:
  • In Negotiation
  • Posted on: April 05,2012

Complaint Types: Bad business practices, Customer service runarounds, Problem with a service

Claimant says: "I have had my mortgage with Suntrust since 2003. In all that time i have never had them escrow any money. I pay my insurances and taxes on my own faithfully. In August, for whatever reason, Suntrust started charging me escrow monies. After countless phone calls, I spoke to someone who made me feel confident that the problem would be resolved. However, when I received my statement from them , there it was again.. they are still wanting to charge me with escrow monies. I called AGAIN and tried to get the same person and ” ...Show more »

Claimant Seeks: $0

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Resolution Reward: 1000 points

“dale mitchell vs bb&t bank”

  • Claim Status:
  • In Negotiation
  • Posted on: August 12,2011

Complaint Types: Bad business practices

Claimant says: "We have been with this bank for five years, never,never been late on my home payment and they have us at 6.5% we should be at 5.0% years ago, but they keep looking for anything to denials us over the last four years of trying. I feel will are being discriminated.”

Claimant Seeks: $0

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Resolution Reward: 1000 points


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