Claimant says: "i had my car stolen on September 18 , 2016, after three months of a bad investigation , Allstate ins, co, told me they were not going to pay me for my loss because they couldn't figure out how my car was taken, very confusing, very bad investigating, including investigating me mostly, horrible experience , now after i filed a complaint, i am getting harassing phone calls from Pennsylvania office, which is where the individual that was conducting the investigation is, he is extremely rude, and was not able to produce an” ...Show more »

Claimant says: "i had my car stolen on September 18 , 2016, after three months of a bad investigation , Allstate ins, co, told me they were not going to pay me for my loss because they couldn't figure out how my car was taken, very confusing, very bad investigating, including investigating me mostly, horrible experience , now after i filed a complaint, i am getting harassing phone calls from Pennsylvania office, which is where the individual that was conducting the investigation is, he is extremely rude, and was not able to produce any proof of anything, he just kept contradicting himself in all the phone calls between us, simply horrible, and to boot, the car was damaged, and he said he is just not going to pay to have it fixed, attached is the letter i wrote to Allstate, for details and reference,. please help us out, i am supporting a family of 6 and i really need my car fixed, thank you for what ever you can do for us*” ...Show less »

Claimant says: "I switched insurance companies on July 24, 2012 and on July 27, 2012 I called Allstate insurance to cancel my policy and this was not done. July 28, 2012 I got an email saying Allstate was going to take money out of my personal checking account. I was out of town so I could not receive my emails. On August 13, 2012 I called Allstate Ins again to verify the cancellation and talked to Mary at 801-426-5666. She said it was not done. I am furious now because they say I needed 3 days notice to cancel my policy which should h” ...Show more »

Claimant says: "I switched insurance companies on July 24, 2012 and on July 27, 2012 I called Allstate insurance to cancel my policy and this was not done. July 28, 2012 I got an email saying Allstate was going to take money out of my personal checking account. I was out of town so I could not receive my emails. On August 13, 2012 I called Allstate Ins again to verify the cancellation and talked to Mary at 801-426-5666. She said it was not done. I am furious now because they say I needed 3 days notice to cancel my policy which should have been done already. On August 14, 2012 I get another email saying the money is expected to come out of my account on August 16, 2012. I am more furious. I called Allstate back and talked to Steve. He says the policy was cancelled yesterday so I asked why they still sending me emails, he says it takes 3 days to cancel the transaction to my bank account. Now on August 16, 2012 my bank account is debited $100.78 and now it is August 22, 2012. My money has not been refunded back to me. I talked to Mary again at Allstate Ins and she says they have to wait until the money cleared the bank, it was an automatic deposit it should not take long to get back. She says it will be refunded on September 13, 2012, a whole month later. I have bills that need to be paid. I do not recommend anyone using this company again.*” ...Show less »

Claimant says: "I have witnesses and pictures to backup my claim. for some unknown reason their claims dept. didn't contact me before it was getting cold and they won't come out unless it is 45 degrees or higher. fearing further damage to my home I had to hire a contractor. I have a right to protect my home. my agent said the witnesses and pictures should be all I need.”