The Ocean Surf Resort’s Complaint History (1):
1 claim is currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Contract / Agreement dispute
- Customer service runarounds
- Failure to disclose facts
Claimant says:My husband and I reserved and paid for a room on July 29, 2017, Thursday. The cost of the room was $472.00 by booking.com.
The small room smelled like mildew. I put the air conditioner on and went outside to the pool on a very windy cool day.
There is no life guard on duty. The railing to enter the pool was broken. I saw 2 pieces of metal in t...
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