Complaint History & Business Rating for Paypal, Inc

2211 N First St, San Jose, California, 95131-2021, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Officer(s): Mr. Dan Schulman

What Paypal, Inc customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
  • Rate your experience with Paypal, Inc

Comments and Feedback from Users

  • Commented By:Ross O.
  • Recommended:Yes
  • On:13-Nov-2015
Ross O. says: I had a very difficult and complex situation, most likely involving fraud by a foreigner, during a $7000 purchase. After much discussion of the logic and twists and turns of the situation PayPal ate the loss, and it certainly wasn't exactly their fault. But they said they learned something from this, and would incorporate it in the new user agreement, so we can all be safe from this type of situation in the future. That's pretty cool.

Ross Olney
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Rate Paypal, Inc
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Paypal, Inc to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.
Message from the PeopleClaim Administration: “All claims not marked as closed as of 3/7/16 re-mailed to Dan Schulman, Pay Pal's CEO on 3/7/16. If you are the claimant, and the company contacted you personally to resolve this issue, please log into your response page, or contact us at support@peopleclaim.com, to ensure that the claim is properly closed. If you are the respondent, please log into your response page, or contact us at support@peopleclaim.com if you need assistance.”

Paypal, Inc’s Complaint History (7):

8 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    D.K. vs. Pay Pal

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    Claimant says:<p>I had a purchase that I used Pay Pal, the account was aligned to my Capital One Visa and it was ppaid through my Visa.  Then I received a credit on that purchase and was not given a rebate.  Currently Pay Pal owes me $20.05.  I wrote a ltter with all documentation enclosed and have not heard from them.</p>
    • Claim
    • Seeking:

    My Claim vs. Paypal Inc

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:On 9/9/16, I purchased a lotion from MAC-SHIFA MONOBENZONE Pvt. Ltd. in the amt of $105.00 via Paypal. When the item arrived, it wasn't what was in the description. It says 'lotion' but what arrived was liquid in a bottle. In short, had to return it. Paypal provided me with a return address where to ship the item back which was in Netherlands. Went...

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