OptumRx’s Complaint History (2):
2 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Incompetence
- Negligence
- Rude or Unprofessional Behavior
Claimant says:I am a 40-year-old woman who has been living with MS for 20 years. The cost of my medication after insurance is 681.93 for a 1 month supply. Last me after a lengthy back-and-forth process I was awarded a co-pay assistance program. I spoke with a very helpful woman Chaquita Taylor for an extended time plus emailed back and forth to finally get it ad...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:Sometime at the end of October 2011, I mailed a prescription for Lyrica to Prescription Solutions. Since I heard nothing from the company by Thursday, November 10, I called the company and was told that my order had been cancelled. No one had ever notified me or spoken to me to tell me this. I believe it is against HIPPA regulations to cancel so...
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