Complaint History & Business Rating for Monitronics International Inc

PO Box 814530, Dallas, Texas, 75381-4530, United States.

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PeopleClaim Reliability Rating
Scale: A+ to F
  • Officer(s): Mr. Jeff Gardner

What Monitronics International Inc customers think NEW

Comments and Feedback from Users

  • Commented By:Barbara C.
  • Recommended:No
  • On:02-Apr-2017
Barbara C. says: They still sending a bill to my e-mail. we have not been with them since last June. Would appreciate if they would take us off their billing.
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Message from the PeopleClaim Administration: “All claims that haven't been marked as resolved by 11/2/15 re-mailed to Monitronics CEO Jeff Gardner on 11/2/15”

Monitronics International Inc’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    P.S. vs. Monitronics International Inc

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    Claimant says:I signed a 2 year contract with Monitronics in 2015, I tried to get out of it in 2016 but they told me I was bound by contract still and had to pay whether I was receiving services or not. I continued to pay at the rate of $58.78 / month and when I called on 12/29/2016 to get the ball rolling on my cancellation they told me I had another year someh...
    • Claim
    • Seeking:

    My Claim vs. Monitronics Security Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:I signed up with Monitronics security in 2008 for my home security. I recently found out that Vivint started my home security in 2011 after my contract expired with Monitronics. Vivint led me to believe that they were Monitronics and came to my home to install updated equipment. So Vivint came in my home under false pretenses and Monitronics kept b...
    • Claim
    • Seeking:

    fraudent misrepresentation

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    Claimant says:I signed a contract with a company called pinnacle,about a month later I was changed to monitronics,I had been ADT customer for about 7 years . The representive that came to my home had me thinking he was representing ADT neede to upgrade my system. My husband was not here,came in while I was signing contract. I called 10/26 to cancel service with ...

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