Mattress Firm (Melbourne, FL)’s Complaint History (1):
1 claim is currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement dispute
- Customer service runarounds
Claimant says:WE BOUGHT A $2966.94 MATRESS IN FALLOF 2012. IN 2O13 WE TRIED TO RETURN IT BECAUSE IT WAS TOO SOFT AND OUR BACKS WERE HURTING. WE WERE TOLD WE HAD TO RETURN IT IN 100 DAYS AND THAT HAD PASSED. NO ONE EVER TOLD US THAT AND IT WAS NOT PUT IN WRITING. HOWEVER THEY ALWAYS ADVERTISED "SLEEP HAPPY GUARRENTEED!" THEIR REPLY TO ANY OF OUR COMPLAINTS WA...
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