Mattress Discounters’s Complaint History (2):
2 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says:I bought a mattress started sagging in two months. a rep. came out and saw the condition of the mattress. I got acall from the main office that told me the mattress was sinking because I didn't have a frame with a center support. when I purchased the mattress I was never told I needed to have that frame. It's sinking on the edge as if some one had ...
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- Claim
- Seeking:
For:
- Bad business practices
- Problem with a product
Claimant says:New $2400 mattress, Serta Juliet Firm Perfect Sleeper, at 3 months the mattress started to dip or sag on my side. It was only about 1 1/4" but enough to start hurting my back and neck while I slept. I asked for a warranty exchange, store credit and warranty department said it must be at 1.5" inches for a claim. So I waited a year per the recomme...
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