Complaint History & Business Rating for JCPenney (Headquarters)

6501 Legacy Drive, Plano, Texas, 75024-3698, United States.

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  • Commented By:Shannon H.
  • Recommended:No
  • On:15-Nov-2015
Shannon H. says: JCPenney is sending my unwanted promotional postcards and other mailings despite repeated requests asking them to stop.
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JCPenney (Headquarters)’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    J.N. vs. Jcpenney (Headquarters)

    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:Yesterday, I went to the JCPenny in Penn Square Mall, Oklahoma City. I needed to use the restroom so I went into the women's restroom. I looked at the toilet seat and did not see anything wrong so I sat to take care of things. I looked down because something did not feel right. I saw that there was a large pile of crap on the floor and unfortunatel...
    • Claim
    • Seeking:

    JC Penney Styling Salon-Dispute-#7361730

    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    Claimant says:My local JC Penney (Alton, IL. 62002) discriminates by charging black women higher price for services. A wash/set cost $24.00 but black women are charged $40.00 - $45.00 for same service. While I vacationed in Texas, I got my hair washed/set at JCP there. Cost was $26.00. Nancy, manager at Alton location, said black women use more chemicals. Tha...

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