JCPenney (Headquarters)’s Complaint History (3):
3 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:Yesterday, I went to the JCPenny in Penn Square Mall, Oklahoma City. I needed to use the restroom so I went into the women's restroom. I looked at the toilet seat and did not see anything wrong so I sat to take care of things. I looked down because something did not feel right. I saw that there was a large pile of crap on the floor and unfortunatel...
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- Claim
- Seeking:
For:
- Commercial / Other dispute
Claimant says:My bill is due the 25 of every month at Jc Pennys, so I go into the store and pay my bill, on that date. When I get my new statement the next month I am charged a late fee, for the last year and a half I i:m fill not to pay them at all
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Overcharge or billing error
Claimant says:My local JC Penney (Alton, IL. 62002) discriminates by charging black women higher price for services. A wash/set cost $24.00 but black women are charged $40.00 - $45.00 for same service.
While I vacationed in Texas, I got my hair washed/set at JCP there. Cost was $26.00.
Nancy, manager at Alton location, said black women use more chemicals. Tha...
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