Complaint History & Business Rating for Grafe Auction Company

1025 Industrial Dr., Spring Valley, Minnesota, 55975, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F

What Grafe Auction Company customers think NEW

No unresolved complaints againt Grafe Auction Company.
Have a complaint?

Comments and Feedback from Users

  • Commented By:Casaundra F.
  • Recommended:No
  • On:10-May-2016
Casaundra F. says: Picked up merchandise within the timeframe listed at the Walmart in Hartland, MI and the gentleman in charge was unprofessional, short, rude, inconsiderate and not helpful at all. He did not assist me at all with my locating my merchandise eventhough I called in advance and asked if any assistance would be available for loading, which he replied, he could free someone up to assist me. I moved clothing racks and wine racks to the front door without any assistance. I am a 46 year old female small to medium build. I felt faint and ill afterwards. One of my wine racks was missing and he refused to help me or even point me in the right direction. He was extremely rude to the point I had to ask him, "have I did anything to you?" He then proceeded to lecture me about picking up my merchandise on the last day and so late, by the way I arrived at 3:30 pm and my receipt said I had until 6 pm. I spent 1 1/2 hours trying to locate my merchandise. I asked one of the young men working with there if he could assist and he replied, "it's not my job!" Fortunately two guys were standing at the door, I asked if they could assist me and they did. I called and complained to Grafe Auction Company and the representative apologized however she did mention that work is contracted out. Please do something so your customers are never treated this way again!
Respond. Click here if you're authorized to respond to Grafe Auction Company customer comments or edit information on this profile.
Rate Grafe Auction Company
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Grafe Auction Company to a friend?
Submit Your rating and recommendation is not a claim filing. If you’re trying to resolve a dispute, please file a PeopleClaim here so that it can be properly communicated, negotiated and settled. Ratings and recommendations are usually not removed, although they may be subject to edit or removal.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim