Genevieve Jerome Photography’s Complaint History (2):
3 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a product
- Problem with a service
Claimant says:We had hired Genevieve to do my parents 50th Anniversary on April 5, 2014. On Thumbtack correspondence she stated that she never over books but after accepting her she contacts us later and says that we have to compromise as she has another event for the same day. We ended up having to agree to have substitute photographer and videographer which ...
-
- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
- Problem with a product
Claimant says:We contracted with this company to take photos and video of our wedding on February 14, 2014. They agreed to have the complete results in 4-6 weeks. After 8 weeks we left a message asking when we could receive the results. Genevieve left a message stating that they would be done soon and, besides, it was still less than 6 weeks.
We did finally r...
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