Complaint History & Business Rating for Frontier Airlines

4545 Airport Way, Denver, Colorado, 80239-5716, United States.

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What Frontier Airlines customers think NEW

Claims vs Frontier Airlines (1):

Comments and Feedback from Users

  • Commented By:Joy E.
  • Recommended:No
  • On:28-Jun-2019
Joy E. says: Frontier has a terrible schedule for connecting flights. We had 2 - 4 hour layovers!
and to make it worse the plane was 2 hours late! So we sat in Denver last night for 6 hours waiting to get home. finally arrived home at 1am! you would think the attendants would offer a free beverage but NO!
I will never fly Frontier again. it is not worth saving a hundred dollars to be severely inconvenienced and experience rude employees. It seemed the employees were miserable too!
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  • Commented By:Yolanda P.
  • Recommended:N/A
  • On:08-Jun-2016
Yolanda P. says: Frontier Airline are thieves. Their Customer Service is terrible due to the language barrier. I paid over 700.00 for tickets, missed my flight due to their error. instead of them putting us on another flight they accused me of being late and refused to refund or put us on another flight. My Family vacation was cancelled because of this.
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  • Commented By:Yolanda P.
  • Recommended:No
  • On:08-Jun-2016
Yolanda P. says: We missed our flight because of the poor service. They did not try to put us on another flight. Kept over 700.00 and then accused me of being late. This was my vacation and because of this whole ordeal it was thousands of dollars wasted because I was unable to go on my trip. The Customer Service sucks because they speak POOR ENGLISH along with being rude. I want my MONEY.......FRONTIER AIRLINES ARE THIEVES! I WOULDN'T RECOMMEND THEM TO ANYONE.
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  • Commented By:John H.
  • Recommended:Yes
  • On:18-Oct-2015
John H. says: Low airfare is nice. Do not like call center in India as they were not helpful.. They make you change often your ID and Password to login which is a pain.
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Frontier Airlines’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Unfair practice to customers

    For:
    • Bad business practices
    Claimant says:I came to the Atlanta Airport to catch a flight at Frontier. I arrive around 5:15 not sure of the time but was here enough time to get on my plane. The lady at the counter was taking care of a passenger with a kid so time was given to that. She said next to me and I gave her my ID card and she stated to me to put my bag on the stand. I did and she ...

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