Complaint History & Business Rating for FedLoan Servicing

P.O. Box 69184, Harrisburg, Pennsylvania, 17106-9184, United States.

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What FedLoan Servicing customers think NEW

Comments and Feedback from Users

  • Commented By:Ana A.
  • Recommended:No
  • On:18-Jan-2016
Ana A. says: Fedloan servicing has yet to contact me about this claim, return my email and phone messages, or offer any type of resolution. Fedloan servicing is apparently not interested in helping teachers out, providing honest and accurate advice, or making repaying education loans any easier. They raised my interest rate, they have changed my repayment schedule within a six months of me starting to repay, to a higher payment of course. I cannot wait to change loan companies and I advice that you do your homework before signing on with this awfully uncooperative company.
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FedLoan Servicing’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    C.C. vs. Fedloan Servicing

    For:
    • "I just feel ripped off."
    • Overcharge or billing error
    Claimant says:I've been paying my loans since 2004. My loans were consolidated in 2008 and 2009. I enrolled in PLSF in 2013. In 2018 my payments were to be reviewed for forgiveness. In March 2020 I received a response back that I only had 30 qualifying payments. I had about 13 months of forbearance. Based on PLSF My 2008 loan should be paid off and my 2009 l...
    • Claim
    • Seeking:

    Mr Bonnie Hofmeyer vs. Fedloan

    For:
    • Customer service runarounds
    • Overcharge or billing error
    Claimant says:On Sept 29th, we sent in two checks on Loan 71 7178 8812 One check was drawn on Dustin Hofmeyer personal account for $1650 -it was cashed applied to the loan balance. Also, in the same envelope was a check from Hofmeyer Farms for $1500. The amount was withdrawn from our account electronically on 9/29 Check #3140. We have faxed them that infor...

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