Comments and Feedback from Users
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Commented By:Lennie H.
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Recommended:No
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On:23-Jun-2022
Lennie H. says:
They go out of their way to find or we should say make up reasons to. 86 people for no reason at all. I was given a security band say that they refuse service to my kind ,but they couldn't tell me what I did. Then paged my wife to the security desk when she didn't go because we left the next time she was there they 86ed her saying she was begging for money all because she said congratulations to a friend that hit a jackpot. I told her that she should have made them show her the video and prove it so she can see it for her self and they say you can go to their main office and try to get it taken care of so you can come back just you to find out if you to the main office you are told you can't be there and they will call the police and another we were go to the eqc a friend stopped us to say and say good luck we got to the door and we're told that we had a 24 he ban because it is a high drug traffic area traffic area w were seen talking to someone. But I've seen people get put out for selling drugs and they are still allowed to go to the eqc.
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Commented By:Jay C.
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Recommended:No
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On:07-Nov-2020
Jay C. says:
Worst Casino Ever! Unfortunately I've Lost Thousand$ In There (Around 25 Grand Or More!) & They Hardly Ever Let A Poor Dumba$$ Like Me Win Anything Back. It's Honestly & Absolutely The Worst Place I've Ever Been To In My Life. I've Played Slots In Several Places Across The Country & 9x out of 10 Will Lose As With Most Any Casino- But EQC Takes The Cake, It's A Whole Nother Level Of $tingy. The New EQC Is Even Worse Than The Old In Tacoma, @ Least The Old One Might Give Ya A Comp. Food Ticket For A Food Order After Playing For 2Hrs & Taking All Your Money. Stayed Away For 3 Yrs. & Recently Wnt Back & $adly Nothing Has Changed, In Fact It's Got Alot W0R$E!
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Commented By:Danielle W.
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Recommended:No
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On:04-Jul-2020
Danielle W. says:
The security actually go around picking fights they gather up and intimidate people radioing back and forth, when I was there a group of ten of then walking around harassing people. When they came to me and my friend one of them bent down in my friends face and told her her mask wasn't on a few minutes ago. She told him to get out of her face they started radioing back and forth and surrounding us they wouldn't look us in they eye they acted like robots. It seemed like they were trained to be aggressive police . But there not. We decided to leave and all ten or more followed us out radioing back and fourth what we were wearing . We didnt even do anything wrong. I've been playing there for 20 years and never had a problem with security there or anywhere in my life. I wont be returning and am going to muckleshoot with my friends for now on. I hope that place goes out of business. Whoever is training them there is stupid and the security guards are even stupider for letting themselves act like that towards people. I know they dont get payed that much. Place is a joke.
Those security guards are trying to get followed home.
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Commented By:Danielle W.
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Recommended:No
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On:04-Jul-2020
Danielle W. says:
The security actually go around picking fights they gather up and intimidate people radioing back and forth, when I was there a group of ten of then walking around harassing people. When they came to me and my friend one of them bent down in my friends face and told her her mask wasn't on a few minutes ago. She told him to get out of her face they started radioing back and forth and surrounding us they wouldn't look us in they eye they acted like robots. It seemed like they were trained to be aggressive police . But there not. We decided to leave and all ten or more followed us out radioing back and fourth what we were wearing . We didnt even do anything wrong. I've been playing there for 20 years and never had a problem with security there or anywhere in my life. I wont be returning and am going to muckleshoot with my friends for now on. I hope that place goes out of business. Whoever is training them there is stupid and the security guards are even stupider for letting themselves act like that towards people. I know they dont get payed that much. Place is a joke.
Those security guards are trying to get followed home.
Respond. Click here if you're authorized to respond to Emerald Queen Casino customer comments or edit information on this profile.
Emerald Queen Casino’s Complaint History (1):
1 claim is currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a product
Claimant says:I filed a report about an incident that happen to me on Jan 29,2023. I was told someone would be getting ahold of me in a couple days, as of this day I have not heard from them. I was playing at one of the slot machines when right in the middle of a spin the front of the door came open and landed right on my knee. I have since then went to the E...
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