Complaint History & Business Rating for BUTLER MUSIC

103 W Dakota St, Butler, Pennsylvania, 64730-2022, United States.

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  • Commented By:Roger L.
  • Recommended:No
  • On:13-Jan-2016
Roger L. says: Buying from Butler music shop has been one of the worst experiences ever and a nightmare I never wish to repeat. Everything about them is shabby, unreliable and of the poorest quality. They misrepresented an expensive Celtic harp I saw advertised by them on EBAY and when it arrived I discovered that it was unplayable and contained cracks in the wood from its manufacture. Following initial contact where they offered a full reimbursement on return of the purchase, they ignored all emails and never acknowledged safe return of the product.
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BUTLER MUSIC’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Butler Music

    For:
    • "I just feel ripped off."
    • Problem with a service
    Claimant says:I purchased a harp from the music shop via EBAY (paying by PAYPAL) which I received in August 2015 from the USA to my address in South Africa. When we took ownership of it, we discovered that, in addition to shoddy workmanship, it contained a number of cracks in the wood that was not from damage in transit but purely from the original condition. ...

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