Claimant says: "I BOUGHT A 43 LG SMART TV FROM HHGREGG FOR $374.49.THE TV WAS DAMAGED HHGREGG REFUSES TO REPLACE OR REFUND ME FOR THE DAMAGED TV. HHGREGG IN WILMINGTON,NC IN MAYFARE MALL. RUDE MANAGEMENT ALSO VERY IMPERSONAL. THE ELECTRONICS MANAGER J.P. DIDN'T EVEN HAVE DECENTCY T TO ADDRESS THE PROBLEM FACE TO FACE. HE SENT A CASHIER TO ADDRESS THE ISSUE. DISTRICT MANAGER MIKE STRICKLAND WAS NO HELP AT ALL. PITIFUL IN MY EYES !!!!”

Claimant says: "Last September I bought a computer from HH Gregg. I thought it was a new computer my invoice said nothing to the contrary. I have had many problems from day one. Every time I went back to the salesman he would make excuses about it. He even tried to fix it once. I finally got tired of going to him and just this week contacted customer service. The rep said that I had purchased an open box computer and she emailed a written comment stating that fact. I went back to the store and the store manager said that the customer s” ...Show more »

Claimant says: "Last September I bought a computer from HH Gregg. I thought it was a new computer my invoice said nothing to the contrary. I have had many problems from day one. Every time I went back to the salesman he would make excuses about it. He even tried to fix it once. I finally got tired of going to him and just this week contacted customer service. The rep said that I had purchased an open box computer and she emailed a written comment stating that fact. I went back to the store and the store manager said that the customer service rep didn't know what she was talking about. ADDITIONAL INFORMATION: Since HHGregg has refused doing anything about this matter and they sold me a computer with a bad hard drive per the HP techs, you can do whatever needs to be done to file anything legally against them. I may not be able to do anything to them, but I feel they have really taken advantage of me. I went back to them 2 days after buying the computer and they have dragged their feet. I want nothing more to do with them but I will bad-mouth them to every one I can. I feel that the public should be told how HHGregg treats their customers even when they have been a customer for years as I had been. They basically treated me with ZERO respect and I do not appreciate it. Update: After checking my computer I do not have a microsoft certificate of authenticity proof of license sticker on this computer.*” ...Show less »

Claimant says: "I recently bought 2 plasma televisions for the business I work at. Spent about $2000. The salesperson then told me that I would not be able to have them delivered, I would have to pick them up which is 45 minutes away from where I live. I almost canceled then but really needed the TV's so I went down to Daytona to get them. Upon receiving the TV's I asked why it was HH Gregg's policy to not deliver those items and was told that that is NOT their policy and who told me that? When confronting the salesman all I got w” ...Show more »

Claimant says: "I recently bought 2 plasma televisions for the business I work at. Spent about $2000. The salesperson then told me that I would not be able to have them delivered, I would have to pick them up which is 45 minutes away from where I live. I almost canceled then but really needed the TV's so I went down to Daytona to get them. Upon receiving the TV's I asked why it was HH Gregg's policy to not deliver those items and was told that that is NOT their policy and who told me that? When confronting the salesman all I got were blank stares and zero explanation, help, or apology. I had no choice but to take the items because football was starting. I called customer service to file a complaint, they redirected it to that particular store's manager and said they would be in contact and of course I never heard from anyone again. I was going to purchase 4 more plasmas but have decided to take my business elsewhere unless HH Gregg wants to make amends which I'm sure they won't from their lack of response already. I have spent thousands of dollars with this company over the years and always referred friends and family to them as well so this whole experience has been extremely disappointing.*” ...Show less »