Claimant says: "A realtor from the above mentioned company named Marinko Plavljanic was my representative in looking for a home to buy. After showing few homes, he became very inconsiderate expressing his discontent and disinterest in rude and insulting remarks and messages. In more than one incident he told me I could check listed homes and make request calls to see them on my own, and I did. I decided to terminate my buyer-representative contract with him. I requested he send me the termination form to end dealing with him and his c” ...Show more »

Claimant says: "A realtor from the above mentioned company named Marinko Plavljanic was my representative in looking for a home to buy. After showing few homes, he became very inconsiderate expressing his discontent and disinterest in rude and insulting remarks and messages. In more than one incident he told me I could check listed homes and make request calls to see them on my own, and I did. I decided to terminate my buyer-representative contract with him. I requested he send me the termination form to end dealing with him and his company through a number of text and voice messages, phone calls, and emails, but he ignored all of them never responded. Lately, he sent a message stating that he only received one message from. Without discussing or arguing about the messages, my reply was restricted on requesting terminating of the contract. Again, I had to endure another episode of frustration and complete disregard and lack of response from him. I searched his manager's phone number and called her a number of times leaving her messages in her voice mail but she never replied. I decided to drive to the company???s address to meet with the manager. The manager was at her office when I arrived, but she sent her receptionist back to tell me that she was in a phone meeting and she would call me after the meeting. I was willing to wait, because it was a long drive and my busy schedule wouldn't allow me to make another trip. The receptionist assured me she was going to call. I had the phone next to me to avoid missing a call from the manager while I was driving back home, when I heard a message sound with no phone ringing. When I checked the phone, it was a voice message. I immediately returned the call, but she did not answer. I called several times but I kept getting a recorded message stating that she could not answer my call. The last message stated that the office was closed. I couldn???t understand the behavior of both the agent and his manager. I also didn???t understand why they were refusing to terminate the buyer-representative agreement and why they were holding me hostage to their terrible and substandard services. They are wasting a lot of my valuable time. I am writing this complaint requesting that the better business bureau office contact this company???s manager and end the suffering they are inflicting on me and possibly future customers.*” ...Show less »

Claimant says: "The Property manager Tamara Herz Of Coldwell Banker Action Realty located in Trinity Florida has taken our $1700.00 security deposit and used it to remodel the interior and exterior of the property in which I was living. Although I'm an extremely clean person I spent an entire day making the house extra pretty and clean prior to my departure. She has sent me a homemade computer printout of expenses that add up to over $1200.00 for cleaning things like blinds and even the mailbox that is on the street. She is obviousl” ...Show more »

Claimant says: "The Property manager Tamara Herz Of Coldwell Banker Action Realty located in Trinity Florida has taken our $1700.00 security deposit and used it to remodel the interior and exterior of the property in which I was living. Although I'm an extremely clean person I spent an entire day making the house extra pretty and clean prior to my departure. She has sent me a homemade computer printout of expenses that add up to over $1200.00 for cleaning things like blinds and even the mailbox that is on the street. She is obviously uneducated about what security deposits are for and what is considered normal wear and tear. I will not be taken as a fool and have her steal money from myself and my family. The house was left in better condition then when we moved in and since Tamara Herz of Coldwell Banker Action Realty was not the property manager of the house we lived in until over one and a half years after, I find it very hard to believe that she has any right to judge the home at all since she has never inspected it when she became the property manager. She keeps bringing up oil spots in the driveway and some dust on the blinds, Normal Wear And Tear!!!! I have many many pictures of how the house looked when we departed, inside was immaculate and the outside was beautifully kept, grass cut and edged weeds pulled and trees trimmed. She is also trying to charge us for mulch in the front yard, there was NO mulch when we moved in so why would I put it now.....even though I will say it again security deposit is for Normal Wear And Tear!!!!! not to remodel the interior & exterior when a tenant moves out. This woman will bring up things about trucks parked in the driveway and the police being called.....what does that have to do with our SECURITY DEPOSIT!!! I have asked for itemized receipts from Tamara Herz Of Coldwell Banker Action Realty and she mails be a computer print out she made herself, that is not legal. I want the dates of service, showing the home address in question, on a company receipt with the amounts. In no way am I agreeing to pay for all the nonsense Tamara Herz is trying to use our security for, but I want the receipts for my records. I want this settled prior to December 12th which is the date you gave me to respond to the certified letter you sent to me. This is my response.*” ...Show less »

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