Wells Fargo Home Mortgage’s Complaint History (3):
3 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
Claimant says:I applied for a refinance on my home in June 2016 on July 8th I received a letter stating that I was approved for my refinance loan. Following the letter I received a call stating that we would be closing on August 3, 2016. I received another call 4 business days before closing saying that they was not going to do the loan and I ask why and they r...
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- Claim
- Seeking:
For:
- Customer service runarounds
Claimant says:The beginning of last year I applied for a home modification because of a hardship paying bills. I was approved but for a larger amount than what I was paying. During this process I kept calling but no one would return my call. I paid the three months payment requested in the modification, but decided not to agree to continuing paying the larger ...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:Despite the fact I am in personal possession of statements, receipts, and other items of proof to the contrary, Wells Fargo Home Mortgage claims that I am four months past due on my mortgage payments while they are now threatening foreclosure. Aside from the fact I have made full and timely payments they have not properly credited my account. In ...
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