Complaint History & Business Rating for Webjet.com

215 N Howard Ave Ste 202, Tampa, Florida, 33606-1574, United States.

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What Webjet.com customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
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Claims vs Webjet.com (1):

Comments and Feedback from Users

  • Commented By:John R.
  • Recommended:No
  • On:10-Sep-2016
John R. says: The company made a mistake selling a ticket for a transfer that was not physically possible. They apologized very quickly and said they would compensate me. Then the "financial" department needed every detail documented and was excruciatingly slow in accepting responsibility which I thought they had already agreed to. I went from having a very positive opinion of them when they immediately accepted responsibility to being angry with them for being petty.
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Webjet.com’s Complaint History (2):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Webjet.com Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    Claimant says:I purchased a ticket from Prague to Miami and back. The Webjet site stated a clear policy for making changes which could only be done through them not directly with the airlines. The implication was that the ticket was changeable. Long before I originally scheduled to return I asked them to change the date. They said they could not because Air F...
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