Complaint History & Business Rating for Ware-Rite

WareRite Distributors, Inc., 40 Industrial Dr, East Bridgewater, Massachusetts, 02333-1680, United States.

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What Ware-Rite customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 1 customer reporting.
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No unresolved complaints againt Ware-Rite.
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Comments and Feedback from Users

  • Commented By:Sharon W.
  • Recommended:N/A
  • On:03-Apr-2016
Sharon W. says: Support your customer satisfaction statement.

Customer Commitment
We are dedicated to providing consistent and exceptional value in countertops to our customers. Our goal is that when an order is filled, we have delivered a high quality countertop to the consumer that meets or exceeds all expectations. In order to provide you with this quality outcome we offer the following commitment:

We Will always be honest and open in our communications with you and/or your customer.
We will treat you and your staff with the respect and courtesy we expect for ourselves.
We will do what we say we will do and we will do it without placing an undue burden on you or your customers.
We will offer you a quality name brand line of products, fabricated in our shop, a competitive value at an affordable price that is profitable for our mutual success.
We stand behind the products and installations we provide, achieving full customer satisfaction!
We will react to any issues and work quickly to resolve them. We will communicate promptly, keeping you informed about your order status.
If we fail to live up to the high standards we have set for ourselves, and you feel you've not received prompt and responsive service from our customer service team, please contact me directly.

President,
Roger Ware
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  • Commented By:Sharon W.
  • Recommended:No
  • On:03-Apr-2016
Sharon W. says: The counter top Ware-Rite manufactured for me was improperly installed and now has 2 cracks in the laminate that continue to extend daily. I was told my warranty was up (bought the counter tops 18 months-2 years ago), and nothing would be done to rectify the situation. I've since sent them an engineer's report that supports the counter top was improperly installed with no reply from Ware-Rite.
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  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
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