Complaint History & Business Rating for Walmart Supercenter

10735 Pendleton Pike, 244561, Indianapolis, Indiana, 46236, United States.

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What Walmart Supercenter customers think NEW

No unresolved complaints againt Walmart Supercenter.
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Comments and Feedback from Users

  • Commented By:Melanie A.
  • Recommended:N/A
  • On:02-Oct-2016
Melanie A. says: I purchased a toaster oven on Walmart.com and needed to return it. I went online and the return center said I could return it right to the store for an immediate refund. So the first attempt I took the oven into customer service and they swore at me and said "NO" that since it was ordered online that it came from a third party shipper and could not be returned to the store. So I left and returned the next day with the paper the said "YES" I could return to store and then I got a manager that was unbelievably rude and she said "I don't have time for this" REALLY isn't this her JOB? She couldn't find the right sku number so she had to call 1-800-walmart to talk to their customer service and find out what to do, at this point I had been there and talked to 3 different people and 2 were so rude and they were trying to get me to leave. The one who had to call actually cursed at me in front of my daughter!! Finally shift change came and this was after about 1 and a half hours I was standing taking her abuse because she didn't know how to do her job., The next manager came on and did something on the register real quick and I got my refund, just like that!! I NEVER GOT AN APOLOGY, OR ANYTHING I WILL BE FOREVER TELLING MY DAUGHTER THAT MOST CUSTOMER SERVICE PEOPLE DO NOT ACT LIKE THAT. SHE SHOULD HAVE BEEN FIRED, I WOULD HAVE BEEN I should be compensated in some way, I have been shopping there since they opened and never treated so badly.
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