Virgin Mobile USA Inc’s Complaint History (2):
2 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
Claimant says:i cancelled cellphone service with Virgin Mobile in mid february having a balance of 328$ in my account. i called VM a few days later asking for a refund of my balance and was told that the account was closed and they could not provide a refund. i called back later and was refused again.
this is ridiculous THAT A LARGE COMPANY LIKE VM REFUSES T...
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- Claim
- Seeking:
For:
- Commercial / Other dispute
Claimant says:I had a prepaid phone in 2011. It has been deactivated since 2011. Virgin Mobile has resumed taking money out of my account for that prepaid phone starting in April 2013. They can see in their system that the phone has been deactivated since 2011 and has not been reactivated but will not refund me the 4 months worth of payments because I cannot ...
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