Complaint History & Business Rating for Toll Brothers Inc

250 Gibraltar Rd, Horsham, Pennsylvania, 19044, United States.

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What Toll Brothers Inc customers think NEW

No unresolved complaints againt Toll Brothers Inc.
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Comments and Feedback from Users

  • Commented By:Maria R.
  • Recommended:No
  • On:27-Jun-2016
Maria R. says: Where do I begin? They are less than honorable and the contract is totally one sided even though the sales people tell you it is a standard contract and no atty review is necessary. Do not believe them. The contracts are one sided, even though the contract states money refunded if mtg is denied, they do not refund your money. The sales team lie, the corp office is just the same and the poor quality of construction makes one wonder why they are called 'luxury builders'? They are not. They also make all customers apply for a mortgage with their in house mtg company and customer are not allowed to go elsewhere. So getting denied for a mtg after Toll Bros has your 20% deposit is not uncommon. I am warning others and I wish had done my research. If anyone wants to know about the community they are about to purchase a new home, knock on home owners doors....The complaints regarding the Elgin, IL community of Bowes Creek is unnerving to say the least. I could not find one happy customer and the online complaints went well into the hundreds. After my mtg was denied, I patiently waiting for my earnest money refund in the mid $20'sk but I never received it. My requests get denied and Mr Toll, retired and living in a 24 million dollar home in Miami may be the only way to reach him. Please do not buy or at least do your homework before investing your life's savings as I did.....there are other better builders so don't believe the hype, the sales people or the ads you see. They are truly only out for themselves, not the customer.
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  • Commented By:Maria R.
  • Recommended:No
  • On:11-Jun-2016
Maria R. says: Toll Bros kept my earnest money after selling the house I built to someone else. Their contracts are very one sided and find any excuse to keep your money. NEVER sign a contract with them without an attorney review. The employees are less than professional and lie every step of the way. Also if you go on the www.tollbroscomplaint.com website before you purchase and read the thousands of complaints that have gone unresolved you will find another more reputable builder.
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