Complaint History & Business Rating for THE ORIGINAL GINO'S PIZZA

449 W.DUSSEL DR, MAUMEE, Ohio, 43537, United States.

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  • Commented By:Veronica G.
  • Recommended:No
  • On:25-Feb-2016
Veronica G. says: They have aweful customer service. They don't take responsibility on upset customer. They advertised for having a buffet. They don't have anything in their buffet to choose from. They have items on their menu to order from for take out/delivery and when you order it and wait for the delivery 1 hours later you find out when you call oh they no longer carry that. Why didn't they say that when they took the order? Then they have you wait another hour for them to deliver. The corporate office that calls you back is very unprofessional and does not apologize for anything. But says then you don't need to come or order from this store. Instead of having great customer service and trying to make up for all their mistakes they say they are doing nothing wrong and if you go to the media about it they say that will do nothing. I just think if you offer a buffet you need to have food on it and fresh. You need to have your fountain drinks working properly. You need to have a clean eating area. They totally do not have that.
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