Complaint History & Business Rating for Southwest Airlines Co.

2702 Love Field Drive, Dallas, Texas, 75235, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Sector: Airlines
  • Employees: Over 10,00
  • Est. Yearly Revenue: Over $5 bi
  • Officer(s): Gary C. Kelly

What Southwest Airlines Co. customers think NEW

Rate Southwest Airlines Co.
  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend Southwest Airlines Co. to a friend?
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Southwest Airlines Co.’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Southwest Airlines Co Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Lost or damaged personal items
    • Overcharged
    Claimant says:I purchased 2 tickets to go from Los Angeles to San Francisco on June 4 to fly in August of 2013 Due to my wifes back we had to cancel. At that time we were told that we had one year to use the tickets. When I called I was told that the year expired in June and that I would be granted six months to use the tickets,and would lose $100.00. I was trea...

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