Complaint History & Business Rating for Prime Therapeutics LLC

1305 Corporate Center Dr, 2671210, SAINT PAUL, Minnesota, 55121, United States.

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What Prime Therapeutics LLC customers think NEW

No unresolved complaints againt Prime Therapeutics LLC.
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Comments and Feedback from Users

  • Commented By:Shelly W.
  • Recommended:No
  • On:08-Aug-2017
Shelly W. says: Had prescription from dr. sent to them many times with no response, follow through to dr. to prepare the order delivery to them, etc. Worst customer service or business I've dealt with ever! I don't know why BCBS insurance continues with them as a provider but my hands are tied bc it's my insurer. Problem still not resolved for delivery to dr of script since January 2017. It's AUGUST 2017!!!!
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  • Commented By:Amie T.
  • Recommended:No
  • On:08-Aug-2016
Amie T. says: My son has been on the same medicine for 8 years and we switched to Prime Thera because of my husbands new job. PT now wants my son to try the generic and denied the prior authorization request for the medicine he has been taking for years. Because of the generic alternative that is not the same drug he was on... he has to take an additional medication. All because PT wants to save money... they are not the doctor so they should not be allowed to decide that my son has to take a generic version of a different medicine.. not even the generic version of the medicine that his doctor prescribed.
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