Complaint History & Business Rating for Premier World Discovery

2615 190th St Ste 200, Redondo Beach, California, 90278-5341, United States.

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What Premier World Discovery customers think NEW

Comments and Feedback from Users

  • Commented By:Rich L.
  • Recommended:Yes
  • On:27-Mar-2023
Rich L. says: We just completed a tour of Ireland and had an awesome time!! Thought the cost was reasonable for what we received.
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  • Commented By:Connie B.
  • Recommended:Yes
  • On:29-Dec-2022
Connie B. says: I have taken my group on several of Premiers trips. They are always top notch, very organized and great tour directors.
The office staff is very helpful.
I will definitely recommend PWD for travel.

Connie Beal
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  • Commented By:Roger V.
  • Recommended:Yes
  • On:30-Jul-2022
Roger V. says: Clinton was our tour director and he was fantastic. We went on some tours in Boston, Maine and New Hampshire. Clinton was very knowledgeable and had a good sense of humor and was always very considerate to our needs. For the most part we were an older group from Iowa and he made the experience a very pleasurable one along with our great driver Jacobi! I highly recommend this service.
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  • Commented By:Dow D.
  • Recommended:No
  • On:16-Dec-2017
Dow D. says: Just returned from their Italy by rail tour. It was more of a “drive-by” tour than anything else. This was the comment expressed by many in the group. After traveling by bus or train for many hours, you arrive at a destination and are told you have 20 minutes to explore on your own. What lame brained idiot thought that was a great idea. Also, beware: these trips are planned for the off season when the weather is typically cold, rainy and even snowy. There are plenty of better tour operators out there.
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  • Commented By:Karen W.
  • Recommended:No
  • On:27-Aug-2017
Karen W. says: Buyer Beware: Read the fine print on their contract before signing. I needed to cancel my trip due to health problems and they were unwilling to accommodate me in any way. They would not refund my $300 deposit even though I contacted them 103 days before trip, I could not utilize the $300 down payment for a future trip nor would they allow me to find a person to replace me who would give me their $300 deposit then that same person would pay for the remainder of the cost. Premier is not out any money, I am not out any money, no one loses, and I am a happy customer. I was a travel agent awhile back and we were willing to work with our customers in this way. This was to be my first trip with this company, and will certainly be the last time I consider them. I will warn all my friends about this greedy company who doesn't care about customer satisfaction. There are many other good companies to work with.
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