Complaint History & Business Rating for Overhead Door Company Of Rogue Valley

2110 W. Stewart Ave, Medford, Oregon, 97501, United States.

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  • Commented By:Denise T.
  • Recommended:No
  • On:28-Sep-2016
Denise T. says: The company sent me two billings for the same reason but labeled the bills differently, each for $80.00, both were postmarked the same day. There should have been NO bill at all as Overhead Door was scheduled to only provide an estimate for a new door, which they did, but not a repair. The employee insisted on tightening a couple of bolts on the door even when I told him twice that he was there to give an estimate not to repair anything. Both bills sent to me were for $80.00 and the demand that they be paid immediately or I would be charged 18% interest until paid in full. I have contacted the company by e-mail and certified mail with return receipt two weeks ago stating the problem. Overhead Door has made no response to those contacts. Not only was the other company able to install the new door with in the week rather than a month out, but their bid was less expensive and they did not send a repairman when I requested a new door estimate appointment.
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