Matress Firm’s Complaint History (1):
1 claim is currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:I purchased a mattress in 2007 that has an indention so bad I can't roll to the center of my bed. I only weigh 108 lbs. When I started looking into the Warranty that was 5 yrs. they told me in only had a 3 Yr. Warranty. I have paperwork I signed that said it was for 5 Yrs. They decided to wave the 2 yr and let me go thru the Warranty process bu...
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