Complaint History & Business Rating for Matress Firm

Franklin, United States.

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Matress Firm’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Defective product and inferior product from what I picked out

    For:
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:I purchased a mattress in 2007 that has an indention so bad I can't roll to the center of my bed. I only weigh 108 lbs. When I started looking into the Warranty that was 5 yrs. they told me in only had a 3 Yr. Warranty. I have paperwork I signed that said it was for 5 Yrs. They decided to wave the 2 yr and let me go thru the Warranty process bu...

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Franklin, United States

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