Complaint History & Business Rating for Mapes Auction Gallery

1729 Vestal Parkway West, Vestal, New York, 13850, United States.

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  • Commented By:Jennifer M.
  • Recommended:No
  • On:08-Nov-2019
Jennifer M. says: My mother had over 20 family heirloom antiques from the early 1900's. They have been in our family and the family of my late step-dad and were very sentimental AND worth a lot of money. Each item was worth hundreds or thousands of dollars. My mom's hobby is antiques so she knew their worth and had some assessed. When she went to Mapes she knew the questions to ask and they assured her each item would start the bidding AT VALUE. Instead they GAVE ALL of the items away for $10-$80, misplaced some and told my mother she owed THEM money for pickup. They were very hard to get a hold of and literally stole my mom's retirement money with their poor practices. She has been sick ever since and depressed. We have since looked online and found other similar complaints and are now pursuing legal action. NEVER consign your items here if you want anything more than pennies of what they are worth.
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