Life Alert (Headquarters)’s Complaint History (2):
2 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:Customer, xxx. My mom used to live at xxx and she had Life Alert service at this location for several years. She moved to my home at XXX on September 30, 2015. I called Life Alert in October, 2015 and told them she had moved, I asked for assistance to install the life alert equipment at my home, but they refused to send a rep out to help me. I...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:I signed up with LifeAlert and decided that since it only covers me in my house I decided to cancel. When I called up to cancel I was given the run around .Finally a young man got on the phone He was extremely rude Lady you can't cancel unless you are admitted to a nursing home or unless you die. I told him I needed more coverage than my house...
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