Complaint History & Business Rating for Jiffy Lube

1951 N Higley Rd, Mesa, Arizona, 85205-3307, United States.

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What Jiffy Lube customers think NEW

  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
  • 2 customers reporting.
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Comments and Feedback from Users

  • Commented By:Carl M.
  • Recommended:No
  • On:05-Jun-2021
Carl M. says: In March i took my car to get a simple oil change which resulted in my lower engine cover being damaged neither the location owner in location #917 in Deer Park, NY. who contacted me only once then vanished or the corporate office seem to care about this but then they want to brag about their commitment to customer satisfaction.
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  • Commented By:Angel R.
  • Recommended:No
  • On:05-Feb-2021
Angel R. says: No, never. I went to two different Jiffylube locations, one in western Massachusetts near Hadley, the other in Westminster, MD. They worked the car negligently in both occasions. On the first one, they left rhe hood oil dirty, the wipers misplaced and the oil screw loosened leaking oil the way home. The second time, they didn't replace the air filter they asked to be replaced leaving the case empty. When I claimed the air filter I saw some of their employees around the back of the car. The same day in the afternoon a screw was digged deeper inside the tire corner and was messed up. Had to changed. With no evidence could not file a claim. I felt also racism on those white towns because of my Hispanic name and the way they treated me. It was personal I know.
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Jiffy Lube’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Jiffy Lube Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:Took our car in for a routine oil change. Technician, some how, damaged the brake line. Said nothing to us upon returning our car, as we drove away from building the brake pedal went COMPLETELY to the floor. The brakes were FINE when we turned it over to them for a simple oil change but within 20 minutes of them "working on it" We had NO brakes! ...

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