Hotwire’s Complaint History (2):
2 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says:I had a confirmed reservation fully paid through hotwire. I arrived after 6pm and the first clerk said there was no reservation under my name. She turned to the manager on duty, who agreed and refused to call hotwire for me to resolve the problem. Since my cell phone died, another customer, who was mistreated let me use his. She then refused to hon...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
- Overcharge or billing error
Claimant says:Dishonest Business Practices for Budget car rental and Hotwire
Confirmation # 46265290US1. Hotwire Itinerary: 4085767606.
I made a car rental reservation through Hotwire and Budget Car rental for Sunday, January 29th, 2012 at the Fort Myers Airport (RSW). When I got the confirmation I noticed in the Summary of Charges the car daily rate was $18.9...
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