Complaint History & Business Rating for Cincinnati Water Works

4747 Spring Grove Ave, 1312270, Cincinnati, Ohio, 45232, United States.

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What Cincinnati Water Works customers think NEW

No unresolved complaints againt Cincinnati Water Works.
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Comments and Feedback from Users

  • Commented By:Ron I.
  • Recommended:No
  • On:20-Jan-2020
Ron I. says: They have shifted burden to small business owners making sure that we block another avenue for people to get on track to make some money. They are a big part of the problem along with City Council that keeps poor people poor. Even small property owners the rates are ridiculous compared to the cost and administrators like Parrot run off to Louisville to be hired to see how well he can take advantage of rate payers there. Note this is only one of many things city council does to bloat out government with big retirements and keep our kids broke and uneducated.
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  • Commented By:Richard W.
  • Recommended:No
  • On:26-Apr-2017
Richard W. says: We bought a condo in 4/17/2017, and tried to call CWW to setup account and can't get through the phone with a live person in order to finish the move in transition. So we did the move in request through website. 3 or 4 days later, we got couple mails and push me to pay over due water bill since March. We emailed their only contact email and hope to have account setup and resolve this wrong statement issue. 2 days later, I got an automatic warning call from GWW at 6:45pm and warn us to pay the over due payment. When we tried to get with any live person, and find out their office hours is till 5:30pm. Ironically, we have no luck to get through the automatic voice system and talked to any live customer representative to resolve the issue. I have also emailed them one more time 1 hour ago and hope they can call me by a live person to address the false statement issue. Not sure what will be happening. But I do hope their service quality can be improved to be better. Their response can be more quicker, their email reply can be with a real contact name.
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