Complaint History & Business Rating for Bayview Loan Servicing, Llc

4425 Ponce de Leon Blvd 5thFloor, Coral Gables, Florida, 33146, United States.

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  • Commented By:Christine B.
  • Recommended:No
  • On:15-Jan-2017
Christine B. says: I ended up at Bayview Loan Servicing because I was going through a bankruptcy. I never intended not to pay my original mortgage carrier, was always on time with my payments, so I was shocked they transferred my mortgage. That being said, I was ok with this and was determined to carry on with my perfect record of paying my mortgage. When I first contacted Bayview they wouldn't discuss my mortgage with me until my lawyer sent them notification that they could communicate directly with me in all matters. It took my lawyer faxing this same letter 3x to no avail. Bayview continually said they didn't receive it. It took my constant calling and finally speaking to a supervisor, faxing the letter to her directly, and I mailed a copy too via certified mail. I sent emails that weren't answered too. Whole process took a month to resolve. Very frustrating.
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